Returns and Refund Policy

Effective Date: June 17, 2025

At EYT, we want you to be fully satisfied with your purchase. Please read our Returns and Refund Policy carefully.

1. Returns

We accept returns within 7 days of the delivery date. To be eligible for a return:

  • Items must be unused, in original packaging, and in resalable condition
  • Proof of purchase must be provided (order confirmation or receipt)

2. Non-Returnable Items

The following items are not eligible for return:

  • Customized or personalized products
  • Digital or downloadable items
  • Items marked as “Final Sale”

3. How to Initiate a Return

To start a return, please visit:
👉 https://www.eytpcc.com/contact-us/

Include your order number, reason for return, and any relevant details. Customers are responsible for return shipping unless the item is defective or incorrect.

4. Refunds

Once your return is received and inspected:

  • You will receive an email notification of approval or rejection
  • Approved refunds will be issued to the original payment method within 7–10 business days

5. Late or Missing Refunds

If you haven’t received your refund after the expected timeframe:

  • Recheck your bank account or contact your payment provider
  • If needed, reach out to us through our contact page

6. Exchanges

We replace items only if they are defective or damaged. For exchanges, contact us with your order details and issue description.

7. Contact Us

To request a return, refund, or exchange, please use our contact page:
👉 https://www.eytpcc.com/contact-us/